Delivery Terms

Delivery of Products

Standard Delivery

Our standard delivery charge is £4.99 within the UK.

We regret that we are unable to ship orders outside the UK at this time.

Mainland UK Services Price
Standard Delivery - Order under £50 £4.99
Standard Delivery - Order over £50 £ FREE
IMPORTANT - Orders over 30kg may be subject to surcharge

All items are sent via courier service with full order tracking so you can follow the progress of your items from the moment you order until it is delivered.

Where necessary / possible you may receive SMS updates on your delivery.

Please note that parcels are only delivered Monday to Friday, not on Saturdays, Sundays or Bank Holidays.

Free Delivery

Delivery is FREE* on all UK Mainland orders over £50.

N.B This offer is subject to change and at the discretion of For orders exceeding 30kg (inc. packaging) additional charges may apply.

*Some postcodes are excluded from this offer, you will be notified before payment is taken. Contact us for further details if this applies to your order.

If you do not accept the delivery of your order, provide inadequate delivery instructions or otherwise cancel your order after it has been discpatched, you will still be liable for the delivery charges and we may only be able to offer a partial refund depending on the content of your order.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

Please take care when opening parcels with a knife or other sharp object as this may pierce the products within and any products inadvertently opened in this manner will not be eligible for exchange or refund. We recommend removing the tape on the box by hand.